The Workplace trends 2020 that will be dominant in the emerging digital revolution.
“The shift to lifelong learning is absolutely essential. As the pace of technological change quickens, we need to be sure that employees are keeping up with the right skills to thrive in the Fourth Industrial Revolution. That applies to both technical and soft skills. There will be changes in both areas.”
Zvika Krieger, Head of Technology Policy and Partnerships, Center for the Fourth Industrial Revolution, World Economic Forum

2020 is around the corner. When a new year arrives, every workplace will continuously look for new trends emerging to provide a more fulfilling workspace for employees. A happy and satisfied employee team is more likely to deliver positive results. So, the companies are embracing themselves for the millennial, who are expected to transform the work environment, shaping ‘the workplace trends 2020’.
Technology today is driving trends around the world day by day as employee desires are shifting heavily towards work-life balance, flexibility, and career growth path. Adopting these trends can change the workplace dramatically by motivating employees to attend new challenges and gaining new skills.
Here are a few workplace trends 2020 you should expect for so that you get prepared for the workplace of the future:
“Happy employees lead to happy customers, which leads to more profits.”
Vaughn Aust, EVP of Integrated Solutions, MarketStar
Workplace trends you should expect for 2020
- Include Artificial Intelligence in your workforce
Partnership with AI is going to be huge in the upcoming years. It is significant that the human experience dictates the function of artificial intelligence and uses it to maximise workflow and increase efficiency for businesses.
There are several IT giants and start-up companies rolling out intelligent assistants, or chatbots, to handle the early stages of employee recruitment, answer mundane HR questions or personalize learning experiences.
- Create a great employee experience
Employee expertise is essential to the success of a company. Making the workplace experience will let you embed your culture and values into the job and use it to hire and retain top talent. You have to create an employee experience, which considers the physical environment your staffs work in as well as the latest technologies and tools that will enable productivity.
- Hiring efficient candidates
Another change going to happen in 2020 is the hiring process. Employers no more rely on print resumes and old fashioned methods of reviewing them. Today, a lot of tools are available to cut through most of the leg work with the use of Artificial Intelligence. AI is quite good at narrowing down the best talents. The tools in question are even more worthy because they mitigate biases that employers may not understand. Interviewing the right people expedites decisions.
- Mental Health Awareness
Mental health plays a big part in the performance of employees. Satisfied employees typically perform better than others. There is not much satisfaction if you feel miserable in your job role.
Balancing accountability and understanding can be a challenge for a few employers, but making mental health resources available is an excellent way to start. Making the workplace feel like an asset rather than a liability can improve performance.
- Team Development
Efficient teamwork is pivotal for every organisation. So, most of the companies are looking to train employees to collaborate effectively worth team members and learn to bestow to projects based on a group perspective. An active team development allows complementary strengths to work alongside each other and help balance out an employee’s weakness with another’s power. It will help organisations to be more effective and productive in innovating and adapting to ever-evolving business landscapes.
As basic automation and machine learning move toward becoming commodities, uniquely human skills will become more valuable.
Devin Fidler, Research Director at the Institute for the future

- The Priceless Value of Mentorship
Each year businesses encounter with new ideas and trends that disrupt the way they operate and conduct activities. Apart from evolving technology, organizations are increasingly aware of the importance of investing in employee skills and professional growth as companies continue to focus on the experience for preserving and retaining the best talents.
So, there is no doubt that many top organisations in the world have anticipated such workplace trends and are placing more value on high-quality mentorship programmes to keep the employees grow in their professional life. So it’s essential to introduce effective talent management policies now to prepare for the future.
As the global workplace is getting reshaped, all you have to do is adopting the new trends and let your employees adapt to technological advances. All these trends lean forward to evolving employee landscape and embrace the fine lines between employee’s personal and professional lives.
So, move toward the coming workplace trends that are outlined in this brief article to determine the company’s strengths and weaknesses look for opportunities to integrate technology, and have clearly defined goals and objectives. Whether you are a starter in business or are a long-time business owner, you need to watch on how these trends will evolve in the coming years and adapt it into your workforce.
Your workforce is your most valuable asset. The knowledge and skills they have to represent the fuel that drives the engine of business – and you can leverage that knowledge.
Harvey Mackay