
Blue Prism Product Support Jobs in Bangalore and Chennai
Blue Prism Product Support Jobs in Bangalore and Chennai
Blue Prism Product Support Jobs for a leading client in Chennai and Bangalore
Blue Prism Product Support Jobs in Chennai Roles and Responsibilities
The primary role of Blue Prism Product Support is to create robots on Blue Prism platform which is mainly developing a robotic process through coding. These processes are supposed to follow some set of rules to make the overall process faster without much human intervention. However, we cannot limit the task of a Blue Prism developer only to coding. The role of a Blue Prism Product Support may vary based on their years of experience, project-specific needs, and many other factors.
Here we have categorized the Blue Prism Product Support roles and responsibilities into below conditions which will give you a fair idea when you are going to apply for the role of Blue Prism Product Support.
Roles and Responsibilities
- Should have hands-on experience on Blue Prism development.
- Participating in solution design against business requirements.
- Good understanding of business requirements along with technical details.
- Feasibility study and identifying the gaps.
- Troubleshooting capabilities for the issues to identify the root cause.
- To analyze business requirements for developing functional and non-functional system requirements.
- Involving in the QA Verification phase to support the QA team.
- Following the code adherence like proper commenting, adherence to design, nomenclature and security practices.
- Ability to deliver within estimated timelines.
- Participating in the peer-review process of codes adhering to design.
- Following best practices for code development, reviews, and releases.
- Ability to provide quick resolution for issues after go-live.
- Timely updating senior technical members for any concerning issue.
- Stay up-to-date with the RPA technology to add value to the project.
- Can-do approach and a positive attitude to support the project as and when required.
- Performing Proof of Concepts for feasibility analysis for the proposed automated solution.
- Working with the operational teams during the UAT and roll-out.
- Fixing bugs during UAT and SIT.
- Performing administrative jobs in the Blue Prism live environment, for example, running processes, viewing logs, maintaining resource PCs, etc.
Role of Blue Prism Product Support
Blue Prism Product Support roles and responsibilities are not restricted to any specific category, and it includes the responsibilities mentioned above as well. Along with that, they may need to involve in more intense tasks as follows:
- Working along with the BPM team and coordinating for smooth delivery aligned with business requirements.
- Implementing BPM workflow following BPM Best practices.
- Participating in the BPM integration process with existing services and applications.
- Performing database modelling along with intermediate database tuning.
- Performing code optimization and identifying potential issues and defects.
- Performing effort estimation for each line items of the business requirement document (BRD)
- Gap analysis through BRD review and highlighting the same in BRD
- Creating a work breakdown structure (WBS) aligned with BRD and High-Level Solution Design (HLD)
- Verifying the WBS with test cases to confirm missing action items.
- Working on database design with normalization.
- Participating in the deployment program by creating a reusable module diagram and packing the solution.
- Help to conduct UAT and SIT along with reporting the results.
- Help to maintain the quality and change control process.
- Working with the project leaders for ongoing improvement of the project.
- Analyzing the technical and functional feasibility of new processes which needs to be automated.
- Documentation for automation-specific solution design.
- Developing new RPA solutions.
- Identifying technical infrastructure requirements for Blue Prism.
- Working on test procedures and scenarios for the pre-UAT phases.
- Implementing change requirements supporting a structured change control process.
- Monitoring and working on solving issues on day to day basis in RPA processes.
- Working with Business Analyst and SME for process identification and feasibility analysis.
- From a programming viewpoint configuring new Blue Prism objects and processes. Along with that, they are responsible for maintaining the code base developed by the developers.
- Creating and maintaining solution for other relevant terms, e.g., ODI, PDD, SDD, etc.
- Communicating with Blue Prism product support team on software related issues, suggesting in case of any improvements and seeking advice from other users in the Blue Prism community.
- Attending meetings for the process development and problems identified with the solution.
- Excellent team leading capability.
- Excellent communication and negotiation skills and ability as they frequently need to interact with stakeholders.
- Capable of taking up complex challenges in Blue Prism environment.
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